Fast Forms. Bar-coded paper forms filled out by patients then scanned to capture structured data. e-MDs' patent pending FastForm is unique in that questions in lay terms are translated into medical terminology and transferred to the visit record, shifting much of the burden of history collection and data entry onto the patient and saving valuable staff time.

Taskman.  TaskMan is a messaging and tasking component tightly integrated with Chart and DocMan. The interface is similar to many e-mail programs, and allows you to send electronic messages or assign tasks to users within the system. Messages can be initiated from within individual patient charts and from DocMan, sending messages and tasks with attached medical records, visit notes, and images. TaskMan is available throughout e-MDs Solution Series^TM to allow access to messaging within the clinic's normal workflow, rather than from a separate application.

RuleManager.  A Clinical Rules Engine that provides information about a patient's status concerning preventative health, disease management, medication management, and immunizations. Rules are created based on the most recent evidenced-based clinical practice guidelines, not only improving patient care but also increasing clinic revenues. Rules can be run on demand or set up to run automatically on a daily, weekly, or monthly schedule. Results are displayed in Chart and Tracking Board, showing up as warnings about tests or procedures that are overdue or coming due in the near future. RuleManager comes supplied with a basic set of rules which can be easily modified to create custom rules.
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                                                Clinical Workflow

Before the Appointment.  When a patient schedules an appointment, the staff enters his information into Schedule and receives prompts from Bill, such as past-due account information or visit authorization requirements. Customizable triage and disease specific management issues are also optionally available to the scheduler to convey to the patient. This flow is called Idealized Design of Clinical Office Practice (IDCOP), and greatly improves efficiency and patient flow through the clinic.

Check In.  At the time of the visit, Bill prompts staff to collect required co-pays and print a receipt. Prior to treatment, the patient fills out a FastForm, which is similar to the typical patient history intake form used in most offices.

Treatment. Tracking Board is the staging area for all patient flow and clinical activity in the clinic. Patient location, status, and wait times are tracked from check in through check out, providing a powerful tool to measure clinic productivity with activity based costing. The physician or nurse can view patient status, clinical reminders and provider workload at a glance, with direct access to patient's medical records and pending messages such as refill requests, lab results, or phone calls. Then, in real time at the point of care, the healthcare team completes a comprehensive visit in Chart. This includes the automatic capture of billable clinical diagnoses, tests, procedures, and a suggested E&M code based on the complexity and thoroughness of documentation. DocMan consolidates all medical chart related documents and electronic media, eliminating inefficient paper systems. When new items are scanned or imported into DocMan, the ordering physician is notified via TaskMan with that chart or scanned item as an attachment.

Check Out and Billing.  All orders, prescriptions, recommendations, educational handouts, and even a copy of the visit and health summary are waiting for the patient at the check out desk. With a single click, an invoice is generated with all the codes already entered. The claim is automatically placed in the insurance queue for electronic upload to payors. Payments can be posted electronically or manually, and statements printed in house or by a fulfillment service. The collections module keeps up with daily billing tasks. Finally, automated telephony systems call patients to remind them before their next appointment, reducing costly no shows and increasing practice revenue.